Privacy notice
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you about how we collect and store the information you provide through the website https://renderworth.com (the Renderworth ).
The following principles will be upheld:
We want you to be able to make informed decisions about how your personal data is used and processed. We employ a range of methods and procedures to provide clear, relevant information. Where we believe specific details are necessary, we will share these with you at the appropriate time. We are also happy to answer any questions you may have about our data practices, account controls, or any applicable service limitations.
1. The scope?
This policy outlines the types of Personal Data Renderworth collects about individuals, and how that data is processed, shared with third parties, stored, and secured.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, "processing" refers to any activity involving the collection or use of Personal Data. This includes organising, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly request or collect information from anyone under 18, nor do we knowingly permit them to use our services. Should we discover that we have collected information about a child, we will delete it as soon as reasonably practicable.
2. What Personal Data Do We Hold About You?
When you access our services or service channels, or visit our website, we collect Personal Data. In some instances, we may ask you to provide it directly. In others, we collect Personal Data by analysing how you use our services or service channels, or when third-party partners share your information with us.
3. You are not required to disclose personal information to the company, and there are no penalties for doing so.
However, you are not obliged to provide us with any personal data. In certain circumstances, choosing not to share specific personal data may restrict our ability to deliver our services or prevent users from accessing the website.
4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity logs and traffic data (including your IP address, access date and access time), the language you use, software crash reports, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when connecting, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, telephone number, and email address.
5. Transparency and Grounds for Processing Your Personal Data
Your Personal Data is processed by the Company for the purposes set out in this section, in accordance with transparent data-handling and security practices.
The Company only processes Personal Data relating to you where there is a clear and legitimate reason to do so. The following explains the circumstances in which the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more specified purposes. This applies when you submit personal information via the Website so that we may transfer it to a third-party trading platform.
- The Company, or a third party, may need to process your data in pursuit of legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing follows clearly defined service standards.
Contact us by email for further details on how we handle your information and the measures in place to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Scope, Transparency
1. At your request, we may collect Personal Data from you and share it with third-party providers to help you access digital trading services. We will only do so when you have asked us to make such arrangements.
You have consented to the processing of your personal data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may require Personal Data in order to address any queries you have regarding the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
3. Personal data is processed only where necessary to support account administration, platform security, and clearly defined service requirements.
To maintain secure and reliable account services, some processing is required.
4. To improve Our Services. We may use Personal Data to enhance and develop Our Services. This includes, amongst other things, crash and malfunction reports that we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
Processing is necessary for the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of Our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a relevant third party.
7. We carry out analysis, including statistical analysis. To inform decisions across a range of matters, we apply various analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests — as well as those of third parties — we have established processes to pursue and defend legal claims.
We may process Personal Data where necessary to safeguard our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
Processing is necessary for the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analysis.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In such circumstances, we will provide those platforms with the Personal Data you have supplied to us. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This enables the Company to access resources that support the enhancement and improvement of the products and services offered to customers.
Where necessary to protect third-party rights or assets, the Company may apply appropriate account controls, security measures, and transparent data-handling procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or another company within the group where a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or another business within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising or analytics on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits in order to improve your user experience, remember your choices, and tailor the products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user, making it easier for you to revisit and use the website.
Cookie Categories:
We may use them for their intended purpose:
1. Cookies are essential for this site to function
These cookies are necessary to access the features you have requested and to navigate our website. They are used to deliver the information, products, and services you have asked for.
They are also required for your device to download and stream data, enabling you to browse the website, make use of its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and most recent login date, to verify that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Functional Cookies
Cookies enable us to recognise you each time you visit our site and retain your settings and preferences.
Cookies collect personal data, such as your username and most recent login date, to verify that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Performance cookies
We use cookies to collect statistical data about the site's performance and to help us improve it. They also allow us to analyse how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable individual. Some are deleted when you close your browser, whilst others may remain stored on your device indefinitely.
Cookies are blocked or have been removed
To block or remove cookies, you will need to adjust your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if this occurs, some or all of the website's functions and features may not work as intended.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purposes for which it is processed, as outlined in this Policy, or for longer where required to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it remains necessary.
9. Transfers of Personal Information to a Third Country or International Organisation
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organisation or jurisdiction. The Company takes appropriate steps to protect the personal data you provide and to help ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that maintains appropriate safeguards for personal data, underpinned by transparent security practices, clear data-handling standards, and suitable controls designed to protect information throughout the transfer process.
- The transfer is governed by a clear agreement between the relevant public bodies or authorities, with transparent terms, defined controls, and established service standards.
- The transfer was carried out using established data protection clauses and security practices designed to support the responsible handling of personal information. We apply transparent data transfer procedures, documented controls, and service standards to help safeguard information when it is processed across borders.
The Company can provide details of the security measures used to protect your Personal Data when it is transferred to third-party countries or international organisations. To request this information, please contact us at info@renderworth.com
10. Personal Data Security
We take appropriate organisational and technical precautions to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorised access.
However, we cannot guarantee or warrant that your Personal Data will remain secure or free from errors at all times. We cannot be held responsible for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorised third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. Where this occurs, we are unable to control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data that you transmit to Us online.
11. Hyperlinks to Third-Party Websites
Links to third-party websites and applications may be provided on our website. These sites and apps are operated independently and are not under the control of the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend that you review its privacy policy and practices. We also advise that you consider these carefully before submitting any Personal Data.
12. Changes to This Policy
When visiting third-party websites or apps, we recommend reading their privacy policies before accessing or using their services. We also advise taking care when sharing any Personal Data with them.
13. Your rights regarding your personal information
You have the right to ask us to confirm whether Personal Data relating to you is being collected, to correct any inaccuracies, and to request deletion of Personal Data that We no longer require. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide and any other Personal Data relating to you. You may exercise your rights by sending an email to the address below.
Access rights
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Information will be provided electronically where you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. Where a request could harm another person's rights or freedoms, the Company may refuse to comply or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data concerning you is completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) Personal Data is no longer required for the purpose for which it was collected or processed; (b) You withdraw consent and there is no other lawful basis for processing; (c) You object, for reasons relating to your circumstances, to the processing of Personal Data based on legitimate interests pursued by Us or a third party; (e) Personal Data has been processed unlawfully; or (f) Personal Data must be deleted to meet an applicable legal obligation.
This right does not apply where processing is necessary: (a) to meet a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing whilst the information is verified.
Where you request that processing be restricted, Personal Data may generally only be stored unless you provide consent, or where it is needed to establish, exercise or defend legal claims, protect the rights of another person, or address an important public-interest matter within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used and machine-readable format.
You may also ask for your Personal Data to be transferred directly from the Company to another controller where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of anyone else.
Right to object
You may object at any time, for reasons relating to your circumstances, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that outweigh your rights, freedoms and interests, or where processing is required to establish, exercise or defend legal claims.
In relation to direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent to Us processing Personal Data about you at any time. This will not affect the validity of any processing carried out on the basis of your consent prior to its withdrawal.
You may raise a complaint directly with Us using the contact details provided below.
We aim to handle privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to any issues raised regarding its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will notify you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repeated, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may ask for additional information to confirm that person's identity.